04
Jun
I must be sick
I think I miss doing tech support.
It’s been 18 months since I’ve been away from the help desk barrage but I’ve been answering easy internets/computer questions of people I don’t know via re-blogs and the other day on the radio I agreed to talk people through the best ways to deal with and eliminate email spam. Doing anything like that used to make me want to cry but now I actually half enjoy it.
I figure it only seems good because people you randomly help on the internet and radio better communicate their problem and appreciate any assistance compared to the self-entitled psycho customers who were always confused and annoyed so wanted to take it out on anyone even though the support issues invariably in 90% of cases were because of user issues (eg. they couldn’t type their email address correctly or didn’t read basic set up instructions or just had no knowledge of the service being provided). I hated them and they hated me so each phone call and email was like like a fight. Good times. Will definitely go back to it when hell freezes over, George W Bush is elected to a third term in November 2008, insert another unlikely melodramatic statement, etc.
